Can I be paid by bank transfer or gift card?

Not on Inflight: cash to PayPal only, so the identity on the account can be matched to you.

Why does my PayPal name have to match?

So that the person being paid is the person who verified their identity. A mismatch holds the cash-out until it is fixed.

How long until my first money arrives?

On Inflight: a study approved usually within two working days, then a cash-out that waits 72 hours the first four times and arrives within 24 hours after that.

How and when do user testing sites pay?

By the Inflight team · Updated October 19, 2026

Most user testing panels pay through PayPal after a reviewer approves your recording. On Inflight, approved pay lands in your balance usually within two working days; you cash out to PayPal from $6, the first four cash-outs wait 72 hours, and after that you can cash out once a day and it arrives within 24 hours. Other panels have their own methods, schedules and minimums; check each panel's own page.

What Inflight does

Every study shows its pay and expected time before you start, and a study done in good faith is paid the amount shown even if you got stuck or gave up. Pay is added to your balance when the study is approved, usually within two working days. You cash out to PayPal once your balance reaches $6. The first four cash-outs, and any cash-out after you change your PayPal account, wait 72 hours; after that you can cash out once a day and it arrives within 24 hours. Inflight charges no fee.

Why there are holds

Holds exist to stop stolen accounts from draining a balance. On Inflight your first four cash-outs each wait 72 hours, and changing your PayPal account places a 72-hour hold while Inflight confirms it was you. The name, country and date of birth on your PayPal account must match your verified identity, or the cash-out is held until they do. Support cannot bypass any of these holds, which is the point of them.

What happens if a recording is not approved

On Inflight, a study done in good faith is paid in full even if you failed the task. If Inflight's tools fail mid-session, you are paid for the time you spent. If your microphone, screen share or connection fails, Inflight tells you what it could not use and may ask you to redo the study. Why user tests get rejected covers the reasons across panels.

Claiming a manual PayPal payment

If your PayPal account is set to accept payments manually, you have 30 days to claim an Inflight payment before it returns to your balance. Inflight charges no fee; PayPal's own terms apply.

Questions people ask next

Can I be paid by bank transfer or gift card?: Not on Inflight: cash to PayPal only, so the identity on the account can be matched to you.
Why does my PayPal name have to match?: So that the person being paid is the person who verified their identity. A mismatch holds the cash-out until it is fixed.
How long until my first money arrives?: On Inflight: a study approved usually within two working days, then a cash-out that waits 72 hours the first four times and arrives within 24 hours after that.